Medical Dispatcher

Brooklyn, NY

Part Time to Full Time

Operations

Student (High School)

InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.

WHY WORK WITH INSTACARE EMS:

Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers

The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.

Key Duties and Responsibilities:

Working directly with hospitals, healthcare provider, facilities, patients, patient’s family members and patient caretakers’ patient to set up any and all transport
Verifying patients’ insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices

Required Knowledge, Skills and Abilities:

Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed – due to the nature of the EMS industry we operates 24 hours a day, 7 days a week

Preferred Experience:

Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems

InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Desired salary

Earliest start date?*

Can you work weekends?*

Can you work evenings?*

Desired Job Status* Full-TimePart-TimePer Diem

Do you have a valid NYS EMT-B or Paramedic Certification?*

If yes, please provide your certification number

Certification expiration date

Are you currently attending school?*

Do you have any paid of volunteer EMS experience? (please do not count clinical rotations or ridealongs)*

Do you have any experience dispatching?*

If yes, please tell us a bit more about that experience

Have you ever been employed with InstaCare EMS?*

If yes, please provide dates of employment and reason for leaving

Can you perform the essential functions of the job for which you are applying, either with or without reasonable accomodations?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Medical Dispatcher

Apply for this position